Frequently Asked Questions
Everything you need to know about your home gym equipment and orders.
How long will it take for my gym equipment to ship?
Orders for in-stock items typically process within 1-3 business days. Once shipped, transit times vary from 3-7 business days depending on your location and the size of the equipment.
What is your return policy for strength equipment?
We offer a 30-day return policy on most items. Products must be in their original packaging and in like-new condition. Please note that return shipping costs are the responsibility of the customer.
Do you offer assembly services for power racks?
While our equipment is designed for straightforward DIY assembly with included instructions, we partner with third-party assembly services in select areas to help you get your gym set up.
What kind of warranty comes with REP FITNESS products?
We stand by our quality. Our frames and structural welds often carry a lifetime warranty, while wear items like cables, pulleys, and upholstery are covered for one year.
Can I pick up my order from a local warehouse?
Yes, we offer free local pickup at our designated warehouse locations. Simply select the 'Local Pickup' option during checkout to save on shipping fees.
Do you offer financing options for larger home gym builds?
Yes, we partner with specialized financing providers to offer flexible monthly payment plans, allowing you to build your dream gym now and pay over time.